1. Ideate

• To think in creative ways and as many as possible. It may not be practical or feasible, but it is a good way to brainstorm the solutions we may have. For example, we thought about purchasing bots to like, share, and comment on our social media content on Saphi's page so that more users are able to reach our content; making Quechua a mandatory subject or course at schools so more people realize the importance of and revalue Quechua.
• It may sound crazy at first, but it is important to be open-minded and creative because there is no right or wrong in this preliminary stage!

2. SMART goals

• specific: making English content for Saphi's social media pages on Instagram and TikTok for English speakers
• measurable: complete and post 3-7 videos on Saphi's social media pages on Instagram and TikTok after visiting the museums and sites
• achievable: we have our volunteers grouped into three teams - content capture team, editing team, research and analytic team; we also have Saphi's editor to finalise the video content
• relevant: we capture the pictures and content while visiting to different sites and museums related to Quechua and indigenous cultures.
• time-based: within the 6 weeks of the programme

3. Challenges with our volunteers and solutions

• The volunteers have very different schedules and it is very difficult for us to meet everyone at the same time. We also have a hard decision about the time to meet our volunteers in the museums and sites. Our programme facilitator suggested us to select the time which is best-fit for us first and see how many volunteers can make it. Even if we cannot meet our volunteers physically during the museum and site visits, we could still arrange virtual meetings for them. 
• Some volunteers may not be as enthusiastic as others that they may not show up at the time they promised to. It is important to undertand that differetn people have different engagement level. We can always prioritise the volunteers who engage more.
• To a certain extent, we overestimated the number of sites we could visit to in these weeks and it may not be possible for us to finish 7 videos for each site within these few weeks. Nonetheless, our programme facilitators reminded us that we should smartly utilise the manpower that we can always let our volunteers be responsible for them after giving clear instructions. In this way, we could achieve more output.

4. Visit to "Comunidad Peru"

• It is quite shocking for me to step into the living environment of the poorest community in Lima. It was heartbreaking to know that many of them had anemia. Despite the miserable stories, I was grateful to know that the organisation spotted out this problem and is trying to help this group of vulnerable people.
• Although the children there do not have a good living environment and resources, they are really friendly, warm, enthusiastic, and curious in different languages and about us. I could also see some of their talents in art, language, etc. They really need to be seen and heard. Huge respect to Comunidad Peru.

5. Visit to National Musuem of Peruvian Cultures and Ruraq Maki

• It is so nice to have our programme facilitator and volunteers to guide our visit. Thanks for their clear explanation and description to all different exhibitions in the museum and market. I am so glad to see how proud they are to their own language and culture. Their presence also makes the visits more relevant and lively.