Head of Operations (FT)

Leading in cultural edtech, Musemio is a London-based startup that is seeking to grow its diverse and international team. 

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About Musemio

Musemio is an award-winning cultural education company with expertise in immersive experiences for children. Created in house, from storyboard to final tech, Musemio builds mobile,  AR, and XR adventures inspired by cultural partners’ themes and objectives. With the simplicity of a mobile tablet/smartphone application, children become explorers and learn concepts through play. 

👉 View Musemio's Good Business Checklist. 

Job Description

The Head of Operations will work closely with Musemio’s CEO, CTO, and advisors to ensure the team is working productively on projects and responsibilities. From daily tasks to the overarching strategy, this individual needs to have a passion for impact-led startups and the future of at-home education. 


  • Overseeing project management of team members within the marketing, communications, and game design arms of the company
  • Formulating business strategy with the senior leadership team that highlights Musemio's cultural sector and consumer-facing KPIs
  • Managing key stakeholders within education and arts sectors
  • Scouting new opportunities for growth and development 
  • Coordinating customer service and engagement opportunities to ensure outreach and customer retention
  • Writing and designing proposals, briefs, and copy for online and print 
  • Reporting on social impact metrics and educational research 
  • Mentoring junior associates within the marketing, community, and comms sides of the business


  • Detail-orientated organization and management skills
  • Problem-solving attitude (We believe in the hustle of the startup!)
  • Outstanding communication skills 
  • Strong client-facing skills like public speaking, presenting, and in-person networking
  • Autonomous worker as well as a team player who is willing to speak their mind
  • Leadership experience professionally or personally 
  • Background within business or management 
  • Eye for detail and design in relation to branding and product
  • Mindset for the execution of strategy tactics and KPIs
  • BA/BSc college graduate 

Desired experience

  • Background in business, arts, or education sectors
  • Knowledge of HR policies and guidance
  • Experience with business functions in startups or scale-ups
  • Native English speaker
  • Knowledge of Canva, Mailchimp, Tilda, Buffer, and social media
  • Coaching or mentoring experience

We are looking for someone who has the passion and experience to take Musemio to the next level. 

Work Permission

The candidate must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Equal Opportunity

Musemio is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.

How To Apply

Please submit your CV and a short cover letter to Olga Kravchenko at olga@musemio.com. Remember to mention that you are a current/former Laidlaw Scholar and include a link to your Laidlaw Scholars Network profile.

Deadline: Wednesday, May 19th, 2021. Applications will be processed on a rolling basis. 

We only post opportunities from responsible employers. Before publishing listings from an organisation, we ask them to complete & sign the Good Business Checklist, which is included in every post for your viewing.

Nikol Chen (she/her)

Digital Content Manager, Laidlaw Foundation

Hello! My name is Nikol and I look after the Laidlaw Scholars Network.

I am originally from Kazakhstan and I studied Human Sciences at UCL. My final research explored the potential effects of design on patient wellbeing in hospitals, and I also took modules such as Ethnographic Documentary Filmmaking, Anthropology of the Built Environment, Art in the Public Sphere, and other less interesting-sounding things :)

Drop me a line if you have any questions about the site, or if you'd just like to chat! I am always down to meet interesting people, so let's get [virtual] coffee ☕️


Go to the profile of Leaderboard
6 months ago

I don't think the "Good Business Checklist" is achieved when sponsorship isn't obtained, because that reduces diversity by effectively disallowing international students from applying*.

* I know that the presence of the Graduate Route would technically allow application, but it is still not ideal because the Graduate Route is fairly costly to apply and can only be done once. 

Go to the profile of Nikol Chen (she/her)
5 months ago

As someone who needs visa sponsorship, I completely understand how frustrating, disheartening & downright depressing job searches can get.

However, getting a sponsorship license is difficult and expensive. We are looking for an assurance from the company that they are committed to diversity in all its forms, but it would be unfair to fail them on being a “good” company because they do not have the resources to sponsor an applicant. 

With Musemio specifically, both of the founders are on a visa themselves, so it is not possible for them to get a license to sponsor others at this time. 

Go to the profile of Leaderboard
5 months ago

At least I think that it needs to be explicit in the "Good Business Document", something like "as far as possible, nationality will not be a factor" or something like that, and give an explicit reason if this cannot be fulfilled, so that people understand why that's the case. I would be a bit more sympathetic if government issues prevent the company from hiring internationals (even though the RMLT has been abolished for one), but I wouldn't be if the company won't do so solely because of the additional fees involved.
It's the same with the other requirements mentioned in the document (such as health benefits) - can a company dispense with them? Indeed they could. Would it be good to do so? No. 

I think it is important to see from the applicant's side - won't they feel discriminated? Thankfully the situation is not as bad as in the US (where this kind of implicit discrimination is widespread), but I think it should still be noted. 

Go to the profile of Leaderboard
5 months ago

P.S: I can't seem to edit posts - it would be nice if this could be enabled.