Being bold is not being reckless. Being bold means pushing yourself to step outside of your comfort zone and take calculated risks and focus on a series of steps that you know you can achieve...

Transforming Ourselves to Transform the World: Leadership Quote of the Week
As we celebrate National Hispanic Heritage Month, this week’s quote comes from Marcia Morales-Jaffe, a Latina leader who exemplifies bold and transformative leadership:

A Trailblazer in Leadership and Transformation
Born in Mexico, Marcia Morales-Jaffe is a visionary leader with over 25 years of experience, including senior leadership roles at PayPal and eBay. As an executive, Morales-Jaffe has been a powerful advocate for fostering inclusive and equitable workplaces, while driving organizational transformation. During her tenure as Chief People Officer at PayPal, she played a key role in reshaping the company’s culture to one that values collaboration, innovation, and employee well-being.
Her approach to leadership focuses on balancing calculated risks with personal growth, embodying the idea that boldness is not recklessness, but rather the courage to step out of comfort zones to inspire positive change. Morales-Jaffe’s belief in transformation—both personal and organizational—serves as a reminder that great leadership begins with self-reflection and a willingness to evolve.
Leadership Grounded in Personal Growth and Bold Action
Marcia Morales-Jaffe’s quote emphasizes that being bold doesn’t mean acting without thought. It’s about understanding when to take calculated risks and pushing yourself toward achievable goals. Her message challenges leaders to focus on self-transformation as a means to drive meaningful change in their environments.
Her leadership philosophy resonates with the Laidlaw values of being #Brave and #Curious. Bravery pushes us to take bold actions, while curiosity drives us to constantly seek growth and innovation. Morales-Jaffe’s career is a testament to these values, as she continues to inspire leaders to embrace discomfort, take measured risks, and focus on personal and professional transformation.
A Call to Reflect
As we honour National Hispanic Heritage Month and reflect on Marcia Morales-Jaffe’s leadership, let’s ask ourselves: how can we step outside of our comfort zones and take calculated risks in our own leadership journeys? True transformation begins with us—let’s be bold, but thoughtful, in the steps we take to create positive change in the world.
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