How to make rehabilitation care more human? Lessons from failure
I arrived in Singapore expecting to work on rehabilitation robots. Instead, my biggest lesson came from a mistake: losing the contact data of 3,000 patients in my second week. Here is what failure taught me about trust, honesty and the kind of leader I want to become.
This summer in Singapore, my goal became to make rehabilitation care more human. Part of that meant building better devices. The other part was something I never expected: learning to fail well. My report covers the technical side. This video is about the other one.
In my second week, I made a mistake that put the follow-up of 3,000 patients at risk. I had a choice: hide it and hope I could fix it quietly, or walk to the CEO and tell her everything.
What happened afterwards shaped how I think about failure, trust and the kind of leader I want to become.