A business is good if it gives a decent day's reward for a decent day's work, treats people decently, and gives them a voice at the top
In commemoration of International Workers' Day last week, we highlight the words of trade unionist and campaign worker Frances O'Grady. O'Grady was General Secretary of the Trades Union Congress (TUC) from 2013 until 2022, notably the first woman to hold this title. This week, we reflect on O'Grady's perspective on the importance of ethical leadership within organisations, and the significance of diverse input:
Frances O'Grady: "A business is good if it gives a decent day's reward for a decent day's work, treats people decently, and gives them a voice at the top."
A Trailblazer for Workers' Rights
Frances O'Grady came to prominence through her work at the Transport and General Workers' Union, advocated against the abolition of the Agricultural Wages Board and fought for minimum wage. In 1997, she established the TUC Organising Academy, which helped younger workers reflective of the wider workforce to become labour movement organisers. She was at the forefront of establishing Unionlearn, which collaborates with employers, unions and government to guide over 200,000 people every year to build on essential skills and access lifelong learning.
As Deputy General of TUC, she directed on the environment, industrial policy, and the NHS. As general secretary, she led the TUC during COVID-19, obtaining a furlough scheme.
Championing Ethical and Inclusive Leadership
O'Grady is an advocate for workers' voices being amplified within their sectors. She points out that "there's something very deeply held...somehow one little group of people, whether it's in politics or business, has all the answers...Ordinary people who have lots of good ideas want more than a suggestion box". Through her work, she has championed the working people, advocating to introduce the national minimum wage, led negotiations over working standards and campaigning for an increase in women to join the union movement.
However, her quote highlights the central importance of ethical leadership in organisations, properly compensating their workers and providing positive work environments, and crucially including workers' voices in important decisions, rather than having a small minority of voices. O'Grady's approach aligns with the Laidlaw value of being #Good and the Oxford Character Project Leadership Virtue of #Justice. Being good means to lead ethically and responsibly, and working toward equity. Justice means to take a fair, socially responsible stance.
A Call to Reflect
We invite you to reflect on Frances O'Grady's powerful leadership insights. Share your thoughts in the comments: How do you ensure all voices are heard when you lead?
Hi! Having previously been a Laidlaw Undergraduate Scholar studying English Literature at UCL, I’ve recently joined the Laidlaw Foundation as a Community Ambassador and Team Support Executive.
My research looked at collaborative and innovative practices in academic publishing, and community building is something I built a passion for during my Leadership in Action. I’m looking forward to continuing my journey at the Laidlaw Foundation in this new role! Feel free to reach out or connect with me!
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As a leader, our voice could be too influential, and it could lead to not permit others to develop their own ideas first. I try to let the voice of others go first before mine, even for the most timid. As a listener, I enjoy allowing others to express themselves by creating a safe space that doesn't try to push a specific perspective at the start.
Love this perspective, Cothney! Balance is important, and a big part of leadership is creating an environment conducive to diverse input.