What went well?
In continuation from previous weeks, I was able to interact directly with many Hospice patients, particularly through in-person visits to care homes and learning about their lives and conditions through extended conversations. Even the most simple of interactions, like watching some television together or playing uno, can have a positive impact on patients during a time where they are likely feeling uncertainty and worry. The middle two weeks of my LiA have largely been more smooth, with adjustment at my position and being able to effectively manage my schedule and contribute the most that I can to the organization. I also was able to start doing outreach with specific care homes across the different areas, spreading more awareness of hospice services available. I started conducting bereavement calls, which are are routine calls conducted weekly with the loved ones of deceased patients, to check in during the difficult time and to make sure they have access to full, free counseling services if desired.
What could have been done differently?
Largely, the past two weeks have been very successful in achieving the goals I set out for my project. One thing that I would do differently, though, is setting up visits earlier in the week, as visits later in the week can happen when patients are likely tired or resting due to greater stress in the first days of the week.
What were some of the issues?
Some of the issues included certain patients being unfamiliar with me at first, making it more difficult to communicate with them, and adjusting to the environment in hospice care, which largely moves away from rushed, busy interactions (which would be traditional in a business setting) and more towards methodical and slow approaches to problem solving (including knowing where to delegate questions and concerns).
What do I plan to do next?
I plan on continuing my patient visits regularly, as well as continuing to conduct bereavement calls. I am planning on continuing in-person outreach to different care facilities through various activities, including bingo and word games. These events bring joy and comfort to all patients at these facilities, including those serviced by the hospice organization and those who are not.